Mail issues

Informations on this page concern faculty mail (in @wmi.amu.edu.pl domain). To learn more about difference between university and faculty mail, go here.

Sometimes issues with your mailbox may arise. The following are the most common causes:

Full mailbox

Space dedicated for your mail is limited. When you fill your mailbox, new messages won't be able to come. Also mail clients may stop working as expected, you can even have troubles with logging in.

Even if you believe that your mailbox is not overflowed, check just in case your available space.

Symptoms

  • No new messages in inbox
  • Unable to move messages to Trash
  • When attempting to send mail to mailbox - return mail with information about exceeded quota
  • Sometimes issues with login

Solution

Delete redundant mail from a mailbox.

Probably the best way is to start with Sent directory, containing sent mail and Drafts, containing written, but not sent messages.

Remember that by default messages are not deleted but moved to a Trash directoy. That behavior can be changed in settings - it is especially useful when there is no space to move a given message.

It is also possible to remove messages from server by logging in to it through SSH and using mail client pine or Mutt.

Moreover, it is possible to delete message files directly from a directory /var/mail/s123456, where s123456 is a username of a given user, for example with mc program.

Some of the mail subdirectories names start with a dot, which makes then hidden and causes that they are not shown by an ls command.

Overflowed home directory

Mail server keeps some files in a ~/Mail/ directory. If it cannot open them, e.g. because of lack of free space, problems with logging in through IMAP, POP3 or web page may arise.

Solution

Delete from a home directory redundant files, e.g. logging through FTP. Amount of used storage can be checked with quota command when logging through SSH.

Disabled cookies

If you want to read mail through a webpage, your browser must enable cookies and accept them from our domain. In other case it is impossible to log in to a mail page.

E-mail [FAQ]

Why is my login s123456, can it be changed?

Because of troubles with keeping order we decided about uniform account naming on a new faculty servers. All students have account with names starting with s and followed by ID number (e.g. s123456). We do not provide for the possibility of changing that for students. Faculty's employees have accounts with arbitrary chosen names.

But such an address is hard to remember!

We acknowledge that, that's why we implemented aliases which every student can configure on their own.

Why can't I send mail from home/work/cafe?

But you can! All you have to do is to connect through VPN and turn on SMTP password authorization.

Why so much obstrucion?

Because of often use of open-relay servers for sending spam, we were forced to authorize users sending mail through server.

I'd like to redirect mail to other account

See: Mail

I'd like to filter part of messages, few send to some other account, put some to separate inboxes and delete some...

See: Mail

Mailing lists [FAQ]

What are mailing lists?

Mailing lists are a service enabling sending the same mail to many accounts.

See: Mailing lists

Which mailing lists are available for students?

See: Mailing lists

How does list moderation work?

Because of a great amount of spam/ads every e-mail sent to studenci list is moderated, which means that it is read by administrators and only after acceptation is sent to students.

What mails can be sent to studenci lists?

To those lists only important messages regarding studies at a Faculty, student clubs and organizations can be sent. All e-mails regarding buy/sell/job advertisements, as well as personal matters won't be let through.

I've sent an e-mail to a list, but it didn't arrive

There are two possibilities:

  • You've sent an e-mail to a moderated list (see above), in which case your mail awaits acceptation of one of administrators. If it's a very important matter - you can come to room A1-26 and ask for checking mail and accepting a message. Unless your mail was sent to an incorrect place, in which case it won't show up.
  • You've sent an e-mail to an unmoderated list, but from a different e-mail than the one with which you're signed in. If that mail is very important - it will be moderated. In other case - send it again, but from a correct account. We remind you that aliases won't suffice - you have to send an e-mail from an s[index]@wmi.amu.edu.pl account.

Can attachements be sent to lists?

No. They have to be put onto webpages and only be linked.

I need my own list for scientific reasons. Can it be set up on a mail server?

Of course. Send to helpdesk proposed list name and list's administrator e-mail.

How to sign in to some list, e.g. science club?

Send an e-mail with content subscribe to a listsname-request@wmi.amu.edu.pl address.